Anubianhost respects and values your privacy. That's why Anubianhost has established this Privacy Policy (referred to as the Privacy Policy herein) - so that Anubianhost can disclose what information Anubianhost collects about you and how Anubianhost uses, stores and discloses such information. Anubianhost wants to help you make an informed decision about whether or not to share your information with Anubianhost.

Anubianhost reserves the right to revise, modify, add or remove provisions to this Privacy Policy at any time. In the event that Anubianhost does so, Anubianhost will notify you in accordance with the notice provisions of Anubianhost' Terms of Service. Take note of the 'Last Updated' date listed at the foot of this Privacy Policy. If Anubianhost make changes to this Privacy Policy, Anubianhost will update that date to notify you of the date of such changes. By continuing to use www.Anubianhost.com (the Website) after receiving notice of the updated Privacy Policy, you acknowledge that you have read and understand the revised Privacy Policy. Capitalised terms in this Privacy Policy have the meaning given to such terms in Anubianhost' Terms of Service.

How does Anubianhost collect information from you?

Anubianhost collects information from you when you send it to Anubianhost directly by filling out forms on Anubianhost' Website (including any application you may make for Services or the Software), corresponding with Anubianhost by e-mail, writing to Anubianhost by post, or speaking to Anubianhost by telephone. Anubianhost also collect information from you when you browse the Website and use the Software, as set out in detail below. Some of the methods Anubianhost use to collect data are automated and will take effect automatically as you navigate the Website and/or use the Software.

What information does Anubianhost collect?

Personal Information.

Personal information means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person (Personal Information).

Anubianhost may collect the following Personal Information from you: name, address, telephone number, postal address, e-mail address, IP address, information about the type of browser you use, your operating system, the screen resolution of your browser, your ISP, which pages you view on the Website and the time and duration of your visits to the Website, credit card number (in the case of direct customers) and, if applicable, company name, postal address, telephone number, e-mail address, credit card number or tax ID number as well as similar information concerning technical contacts, marketing contacts, and executive contacts within your company or organisation.

User Communications.

If you communicate with Anubianhost, Anubianhost may collect information relating to that communication whether it takes the form of e-mail, letter, forum posting, testimonials or any other form of communication between you and Anubianhost or submitted by you to the Website (collectively, User Communications).

Server Information.

If you use one of Anubianhost' software products such as Anubianhost' Web Hosting, Billing and Automation system, Anubianhost may collect certain information concerning such software and concerning the server upon which the software operates. This information includes without limitation: (a) the licensed or unlicensed status of the software; (b) the source from which the license for the software was obtained (i.e., Anubianhost or a Anubianhost affiliate); or (c) information about the server upon which the software is installed including (i) the public IP address, (ii) the operating system and (iii) the use of any virtualization technologies on such server ((a) through (c) collectively, Server Information)). Additionally, Server Information may also include information collected by Anubianhost from time to time concerning which features of the software are most often used in order to improve and make adjustments to the software; and information collected from you by Anubianhost in the event that you request technical support services including without limitation, IP addresses, usernames and passwords necessary to login to SSH, the root directory of the server upon which you installed the Anubianhost software and any affected accounts including email accounts, MySQL accounts and other accounts.

Non-Personal Information.

Anubianhost also collect data in a form that does not, on its own, permit direct association with any specific individual. Anubianhost may collect, use, transfer, and disclose non-personal information for any purpose.

What information does Anubianhost collect if you're under the age of 13?

Anubianhost does not knowingly collect Personal Information about children under the age of 13. If Anubianhost becomes aware that it has inadvertently collected Personal Information about children under the age of 13, it will take steps to delete the information as soon as possible, except where Anubianhost is required by applicable law to keep it. Where Anubianhost knows a child is above the age of 13, but considered a minor under applicable law, Anubianhost will obtain parental/guardian consent prior to using that child's Personal Information.

How does Anubianhost use and store the information it collects?

As a general matter, Anubianhost may use the Personal Information you disclose to Anubianhost to improve and provide the Website, the Services and Anubianhost' other products and services, and for the specific purpose that you gave Anubianhost your Personal Information. More specific details on how Anubianhost use your information follows below.

Anubianhost may use Personal Information to create and authenticate your account, to process transactions you request such as software license purchases in order to perform any contract you have entered into with Anubianhost, to provide you with customer and technical support and to communicate with you about your account and Anubianhost' products and services.

The Personal Information you provide to Anubianhost allows Anubianhost to provide you with the newsletters and mailing lists that you have signed up for with Anubianhost. If you do not want to be on Anubianhost' mailing list, you can opt out at any time by changing your settings in your 'My Details' page within the client area.

Anubianhost may also use Personal Information to offer, market or advertise to you Anubianhost products and services. While such Anubianhost products and services may reference, incorporate or include third-party products and services, Anubianhost will not use your Personal Information to independently offer, market or advertise third-party products and services unless Anubianhost first obtain your consent to do so.

From time to time, Anubianhost may use your Personal Information to send important notices, such as important product updates and communications about purchases as well as changes to Anubianhost' terms, conditions, and policies. Because this information is important for your interaction with Anubianhost you may not opt out of receiving these communications.

Anubianhost may also use your Personal Information for any other legal purpose stated in this Privacy Policy, and any other purpose for which you have given Anubianhost express consent.

Where you consent to Anubianhost doing so, Anubianhost may use your Personal Information to send you direct marketing communications. Should you ever choose to 'opt out' of receiving such communications Anubianhost may retain your Personal Information on file to ensure that Anubianhost do not continue to target you with communications of the type that you have asked Anubianhost to cease sending to you.

Anubianhost limits the use of Personal Information to the purposes identified in this Privacy Policy and for which you have provided explicit consent. In accordance with established policies and procedures, Anubianhost retains Personal Information only for as long as necessary to fulfil the stated purposes, unless it is required by law for a different period or Anubianhost has the consent of the individual.

In accordance with established policies and procedures, Anubianhost will periodically destroy or erase any Personal Information that is no longer needed.

Anubianhost may use User Communications in the same way as Anubianhost uses Personal Information. If you communicate with Anubianhost for a particular purpose, Anubianhost may use your User Communications for that purpose. For example, if you contact Anubianhost for technical support, Anubianhost may use your communications to provide technical support to you.

Anubianhost may use Server Information to provide you with technical support services and to maintain, evaluate, improve and provide Anubianhost products and services. Anubianhost may also use such information to investigate unlicensed (and therefore unauthorised) uses of Anubianhost' software.

Where is your Personal Information stored?

ANUBIANHOST IS A GLOBAL COMPANY AND YOUR PERSONAL INFORMATION WILL NOT NECESSARILY BE HELD IN THE EUROPEAN ECONOMIC AREA (EEA). YOUR PERONAL DATA MAY BE TRANSFERRED TO AND STORED AT OUR US OFFICE AND ASSOCIATED DATACENTERS AND BY ACCEPTING OUR TERMS OF SERVICE AND/OR A SOFTWARE EULA, YOU ARE EXPLICITLY CONSENTING TO THIS TRANSFER AND STORAGE TAKING PLACE. WE WILL TAKE ALL STEPS REASONABLY NECESSARY TO ENSURE THAT YOUR PERSONAL INFORMATION IS TREATED SECURELY AND IN ACCORDANCE WITH THIS PRIVACY POLICY.

How does Anubianhost disclose the Personal Information it collects?

Except as disclosed in this Privacy Policy, Anubianhost does not share your Personal Information with unaffiliated third parties other than as set out in this Privacy Policy. Anubianhost will never disclose your Personal Information to an unaffiliated third party for the purposes of e-mail or other marketing unless Anubianhost first obtain your consent to do so.

Anubianhost cannot be responsible for protecting your Personal Information if you share such information in publicly available sections of the Website such as the user forums or testimonials section. You should use your own judgment in disclosing this information on the Website.

In the event that Anubianhost is purchased by another company, merges with another company or has a substantial portion of its assets purchased by another company, Anubianhost may share your Personal Information with that company. In such an event, Anubianhost will notify you in accordance with the notice provisions of the Terms of Use.

Anubianhost may share your Personal Information with third parties as permitted or required by applicable law, by a court order or by another judicial or governmental request. Anubianhost may also disclose your Personal Information if Anubianhost determine that such disclosure is necessary to protect Anubianhost's rights and remedies or is necessary for national security, law enforcement, or other issues of public importance. Such disclosures could take place in the context of an investigation or to prevent or take action against illegal activity, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Anubianhost's Terms of Service, applicable EULAs or other Anubianhost agreements, or as otherwise required by applicable law. Where this is the case Anubianhost will endeavour to give you notice of such disclosures, to the extent that Anubianhost are lawfully permitted to do so.

Anubianhost may disclose your Personal Information to affiliated third parties that assist Anubianhost in providing maintaining, evaluating, improving and providing the Website, the Services and any other Anubianhost products and services. Anubianhost may disclose your Personal Information to affiliated third parties for the purposes of offering, marketing or advertising Anubianhost products and services to you (such Anubianhost products and services may reference, incorporate or include third-party products and services). In such an event, Anubianhost will take reasonable measures to prevent such affiliated third parties from using your Personal Information for other purposes.

Does Anubianhost use cookies and web beacons?

Cookies

Yes, Anubianhost uses cookies to distinguish you from other users of the Website and to improve your overall experience. When you use the Website, certain information may be stored locally on your device using 'cookies' or similar technologies such as objects stored in the device's local storage. A cookie is a small text file used to store limited information about the user of the device. They help Anubianhost to identify how Anubianhost' users use the Website, and so that Anubianhost can continue to develop and improve it. Cookies do this by storing information about your preferences on your device, including the device model, manufacturer, screen resolution, device capabilities, service provider, country and city location data. Anubianhost uses the following types of cookies: Strictly necessary: These cookies enable Anubianhost' Website to function correctly and deliver the services and products you have requested. Performance & Functionality: These cookies are used to enhance the performance and functionality of Anubianhost' Website but are non-essential to their use (for example, Anubianhost uses cookies to remember your preferences on the Website). However, without these cookies, certain functionality may become unavailable. Analytical: These cookies collect information that is used either in aggregate form to help Anubianhost understand how the Website is being used or to help Anubianhost customise the Website for you. In particular Anubianhost use the Google analytics cookies. For more information about Google's privacy policy, please visit http://www.google.com/intl/en/policies/. If you do not wish to allow the use of Google Analytics cookies at all, Google provides an opt-out plug-in for most common website browsers http://tools.google.com/dlpage/gaoptout. By using the Service, you accept the use of cookies in accordance with this Privacy Policy.

Your cookie choices

You have the right to choose whether to accept or refuse cookies and similar technologies. You can exercise this choice by not accepting the Terms of Service and this Privacy Policy, however, please note that if you choose to do so, you will not be able to use the Service.
For more information about what cookies are and your rights to control cookies, please visit the third party educational resource www.allaboutcookies.org.


Web Beacons


Anubianhost does not use web beacons

How does Anubianhost protect Personal Information and other information about you?

Anubianhost takes reasonable steps to protect any Personal Information Anubianhost collects about you. Additionally, Anubianhost may supply you with tools to evaluate the strength of the password you select for the Website. No security measures are foolproof, and Anubianhost cannot guarantee the security of your information other than to take reasonable steps to protect it. In the event that Anubianhost becomes aware of a security breach, unauthorised disclosure or inadvertent disclosure concerning your information, you agree that Anubianhost may notify you of such an event using the notice provisions of the Terms of Use. You are responsible for maintaining your account's security (as more specifically explained in the Terms of Service).

Information and access to your Personal Information

Based on what you have told Anubianhost, Anubianhost try to ensure that your contact information and preferences are accurate, complete, and up to date. You have the right to request access to and rectification or erasure of Personal Information or restriction of processing concerning your Personal Information or to object to processing as well as the right to data portability. Anubianhost will comply with erasure requests as long as Anubianhost is not required to retain the Personal Information by law and does not need to retain it for its legitimate business purposes. Anubianhost may decline to process requests that are frivolous/vexatious, jeopardise the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by emailing privacy@anubianhost.com.

Your Rights

As a Data Subject you have a number of rights in relation to your Personal Information. These include your rights:
To ask Anubianhost to confirm what (if any) Personal Information Anubianhost hold relating to you and how that data is processed and used by Anubianhost (often referred to as a 'Subject Access Request');
To have Anubianhost rectify Personal Information which Anubianhost hold about you that is inaccurate;
To have Anubianhost erase Personal Information which relates to you if it is no longer necessary for Anubianhost to continue to process it, or if Anubianhost have no lawful basis to store, process or retain it (though Anubianhost do have rights to refuse these requests in certain situations);
To object to Anubianhost processing your Personal Information;
To be informed about the existence of any automated decision making and profiling of your Personal Information, and where appropriate, be provided with meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing that affects you;
To have Anubianhost provide you with a copy of your Personal Information for transfer to an alternative provider of similar services.
Should you ever wish to exercise one or more of these rights you should contact Anubianhost at privacy@anubianhost.com.

Third party websites

Anubianhost' Website may, from time to time, contain links to and from the websites of Anubianhost' partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Anubianhost do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Information to these websites.

What if you have questions, comments or complaints about this Privacy Policy?

Please feel free to direct any questions, comments or complaints regarding this Privacy Policy using the contact information listed in the Notices section of the Anubianhost Terms of Use. It is Anubianhost' policy to investigate and attempt to resolve all formal written complaints Anubianhost receive concerning this Privacy Policy. Anubianhost will cooperate with appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Anubianhost and an individual.

With effect from 25 May 2018, the General Data Protection Regulation (GDPR) enters force. Your rights under that new regulation are explained at https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/. Details of how you can exercise those rights are set out in 'Your Rights'. Anubianhost have largely factored GDPR into this Privacy Policy but if you think Anubianhost has failed to do so in any way, please notify Anubianhost at privacy@anubianhost.com.

With effect from 28 June 2018, the California Consuomer Privacy Act (CCPA) enters force. Your rights under that new regulation are explained at https://oag.ca.gov/privacy/ccpa. Details of how you can exercise those rights are set out in 'Your Rights'. Anubianhost have largely factored CCPA into this Privacy Policy but if you think Anubianhost has failed to do so in any way, please notify Anubianhost at privacy@anubianhost.com.

Last Updated

Feburary 25th 2021